Security
Password Reset Instructions
Step-by-step guide to reset your company password
Step-by-Step Instructions
- Navigate to the password reset portal: https://passwordreset.alsie.com/
- Enter your username or email address
- Click 'Send Reset Link' button
- Check your email for the reset link (may take 2-3 minutes)
- Click the link in the email to open the reset page
- Create a new password following the security requirements
- Complete Entrust 2FA authentication if prompted
- Confirm your new password and save changes
Helpful Tips
- Password must be at least 8 characters long
- Include uppercase, lowercase, numbers, and special characters
- Don't reuse your last 5 passwords