Software
Parallels 2X Client Update Issues
Fix issues when Parallels 2X Client removes itself during updates
Step-by-Step Instructions
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1
If Parallels 2X Client has disappeared after an update, don't panic - this is a known issue
2
Open your web browser and navigate to the Parallels download page
3
Go to: https://www.parallels.com/products/ras/download/client/
4
Look for 'Windows Client Basic 64-bit Self extracting' download option
5
Click to download the installer file
6
Once downloaded, double-click the installer file to run it
7
Follow the installation wizard - no administrator privileges required
8
The client will be reinstalled and your previous settings should be preserved
9
Launch Parallels 2X Client to verify it's working properly
Helpful Tips
- The installer does not require administrator rights to install
- Your connection settings are usually preserved after reinstallation
- Consider bookmarking the download page for future reference
- This issue typically occurs during automatic updates
- Contact IT if you continue experiencing update problems