Software
Parallels 2X Client Update Issues
Fix issues when Parallels 2X Client removes itself during updates
Step-by-Step Instructions
- If Parallels 2X Client has disappeared after an update, don't panic - this is a known issue
- Open your web browser and navigate to the Parallels download page
- Go to: https://www.parallels.com/products/ras/download/client/
- Look for 'Windows Client Basic 64-bit Self extracting' download option
- Click to download the installer file
- Once downloaded, double-click the installer file to run it
- Follow the installation wizard - no administrator privileges required
- The client will be reinstalled and your previous settings should be preserved
- Launch Parallels 2X Client to verify it's working properly
Helpful Tips
- The installer does not require administrator rights to install
- Your connection settings are usually preserved after reinstallation
- Consider bookmarking the download page for future reference
- This issue typically occurs during automatic updates
- Contact IT if you continue experiencing update problems