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Showing 2 solution(s) in "Network" category

Network Connectivity Issues

Network

Troubleshoot WiFi and network connection problems

Steps:
  1. Check if WiFi is enabled on your device
  2. Verify you're connected to the correct network
  3. Forget and reconnect to the WiFi network
  4. ...and more steps
network wifi internet connection troubleshoot wireless

Remote Desktop Access via Desktop.Alsie.com

Network

Connect to your assigned company computer from outside the network

Steps:
  1. Open a supported browser (Edge or Chrome)
  2. Navigate to: https://desktop.alsie.com
  3. Sign in with your company account credentials
  4. ...and more steps
remote desktop rdp external access desktop.alsie.com