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Showing 1 solution(s) in "Email" category

Microsoft Office Authentication/Verification Errors

Email

Resolve 'Cannot verify user' and sign-in issues across Microsoft Office apps (Outlook, Word, Excel, Teams)

Steps:
  1. Open any Microsoft Office app (Outlook, Word, Excel, Teams)
  2. Navigate to File > Account (or app Account settings)
  3. Sign out of Work/School account and sign back in with company credentials
  4. ...and more steps
office m365 outlook word excel teams authentication login verify account password