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Showing 1 solution(s) in "Email" category
Microsoft Office Authentication/Verification Errors
EmailResolve 'Cannot verify user' and sign-in issues across Microsoft Office apps (Outlook, Word, Excel, Teams)
Steps:
- Open any Microsoft Office app (Outlook, Word, Excel, Teams)
- Navigate to File > Account (or app Account settings)
- Sign out of Work/School account and sign back in with company credentials
- ...and more steps