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Showing 2 solution(s) in "Security" category
Parallels Password Character Restrictions
SecurityParallels passwords must not include Æ, Ø, Å or any non-ASCII characters
Steps:
- Avoid using Æ, Ø, Å or any non-ASCII characters in your password
- Use only ASCII printable characters: letters, numbers, and standard symbols
- If your password contains restricted characters, change it in your account settings
- ...and more steps
Password Reset Instructions
SecurityStep-by-step guide to reset your company password
Steps:
- Navigate to the password reset portal: https://passwordreset.alsie.com/
- Enter your username or email address
- Click 'Send Reset Link' button
- ...and more steps