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Showing 6 solution(s) in "Software" category

Excel Black Boxes Display Issue

Software

Fix black boxes appearing in Excel toolbar and interface elements

Steps:
  1. Close all Microsoft Office applications completely
  2. Open any Microsoft Office program (Excel, Word, PowerPoint, etc.)
  3. Click on the 'File' tab in the upper left corner
  4. ...and more steps
excel microsoft office display graphics black boxes toolbar
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Set up Parallels 2X Client on iPhone/iPad

Software

Install and configure Parallels RAS (2X) Client on iOS/iPadOS to access company remote desktops and apps.

Steps:
  1. Open the App Store on your iPhone or iPad.
  2. Search for 'Parallels Client' (Parallels RAS) and tap Get to install.
  3. Launch the Parallels Client app.
  4. ...and more steps
Visit Website
parallels 2x ras ios ipad ipados remote desktop client setup configuration
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Parallels 2X Client Update Issues

Software

Fix issues when Parallels 2X Client removes itself during updates

Steps:
  1. If Parallels 2X Client has disappeared after an update, don't panic - this is a known issue
  2. Open your web browser and navigate to the Parallels download page
  3. Go to: https://www.parallels.com/products/ras/download/client/
  4. ...and more steps
Download
parallels 2x client update installation remote desktop Software
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Hide Remote Desktop Connection Bar

Software

Unpin the RDP connection bar so it auto-hides

Steps:
  1. While in your RDP session, move the mouse to the very top of the screen to reveal the connection bar.
  2. Click the push-pin icon (Unpin) on the right side of the connection bar.
  3. Move your mouse away from the top area and wait a few seconds.
  4. ...and more steps
rdp remote desktop connection bar unpin ui
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Access SharePoint from outside via Portal.Alsie.com

Software

Reach intranet content securely when outside AA networks

Steps:
  1. Open your browser and go to: https://portal.alsie.com
  2. Sign in using your company account
  3. Use the SharePoint tile or navigation to access sites
  4. ...and more steps
Access Portal
sharepoint portal intranet external access portal.alsie.com
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Access SharePoint internally

Software

Use SharePoint.Alsie.com from AA internal networks

Steps:
  1. Ensure you are connected to AA internal network (on-site or VPN)
  2. Open your browser and go to: https://sharepoint.alsie.com
  3. Sign in with your company credentials if prompted
  4. ...and more steps
Visit Website
sharepoint internal intranet access sharepoint.alsie.com
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